FAQ

How can we help you?

We accept checks, credit cards (fees may apply), and ACH payments. Payments can be made in person with the Park Manager or online if you’re paying by credit card and ACH.

We also offer auto-draft payment options. If you are interested, please consult with your park manager to be added to our monthly auto-draft option.

Yes, there is a 3-4% processing fee for credit card payments.

No refund or rain checks.

Reservation Policies

  • Short-term reservations (less than 30 days): 50% due at booking, remaining balance at check-in.
  • Long-term reservations: 50% deposit of the first month’s stay required at booking.

Cancellation Policies

  • Short‑term:
    – Deposits fully refundable if canceled 14+ days before check-in.
  • Long‑term:
    – 50% of deposit refunded if canceled 30+ days before arrival.
    – Deposit forfeited if canceled within 30 days.
    – 30-day notice prior to departure required to avoid extra charges.